Last Updated: January 2026

 

At First Response Shredding, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services, including document shredding, paper shredding and e-media destruction for businesses and residents in Santa Barbara and Ventura Counties.

​

Information We Collect

Personal Information You Provide

We only collect personal information that you voluntarily provide such as:

• Name

• Email address

• Phone number

• Information included in inquiries or service requests

​

We use this information solely to respond to your inquiries, schedule services and provide secure shredding solutions. Choosing not to provide personal information may limit some website features or services.

 

After services are rendered, we may also use your contact information to request feedback regarding your satisfaction with our services, including customer surveys or review requests. This communication is used strictly for service quality and customer experience purposes.

​

Email Communications

Any emails sent to us are used only to respond to your requests. Do not include sensitive information like Social Security numbers or credit card details in emails. Secure forms that require sensitive information will clearly indicate encrypted transmission.

If you receive follow-up communications after services are completed, these messages are limited to service-related information or feedback requests and are not used for unsolicited marketing.

​

Third-Party Services & Social Media

We may use third-party services such as social media plug-ins or analytics tools to improve your experience on our site. These services may collect limited information including email addresses, IP addresses and browser type, but we do not share your personal information with third parties.

​

First Response Shredding does not sell, rent, trade, or forward your personal information to third parties for marketing or commercial purposes.

​

Cookies & Tracking

Our website uses cookies to improve your experience and provide customized content. Cookies may collect:

• Your IP address

• Browser type and operating system

• Pages visited and duration on site

• Referring websites

​

We use this information to analyze traffic, improve website functionality and provide a better user experience. You may disable cookies in your browser, but some website features may not function properly.
 

By using our website, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy.

​

How We Protect Your Information

We take your data security seriously. Measures include:

• Restricted internal access to personal data

• Employee training on security and compliance policies

• Regular server backups and monitoring

• Encryption and secure socket layer (SSL) technology

• Firewalls and secure passwords

​

These precautions help prevent unauthorized access or misuse of personal information.
 

Your Choices & Rights

You can contact us at any time to:

• Request a list of personal information we have about you

• Correct or update your personal information

• Request deletion of your personal information

• Opt-out of future data collection

​

For cookies, you can disable them in your browser, but this may affect website functionality.

​

​You may also opt out of post-service feedback communications at any time by contacting us directly.

​

Contact Us

If you have questions about this Privacy Policy or believe your information is not being handled correctly, please contact us: 805frns@gmail.com or (805) 947-4733